Refund and cancellation policy

Last updated: 27 September 2026

Refunds

• You can request a full refund within 7 days of your payment, as long as no customer review has been posted through your QR code.
• After 7 days, or once a review has been posted, the yearly fee is non-refundable.
• If you were charged twice or charged by mistake, we refund the extra amount in full.
• Approved refunds are sent to the original payment method within 5–7 working days. Your bank may take a few more days to show it.

Cancellation

• You can stop using the Service anytime. Your QR code keeps working until the end of the paid year and then stops accepting new reviews.
• Renewals are never charged automatically. You renew only if you choose to pay again.
• If we end the Service or close your account without a breach on your part, we refund the unused months of your plan in proportion.

How to request a refund

Email us from your registered email address with your business name and Razorpay payment ID: